Please read this document carefully before using our products. Please note that by using our Products and Services or placing an order, you are agreeing to our terms, and concluding a contract with us.
We can be identified under the brand name "Zelta Automations FZCO" or other application`s components names such as ”UnTrade” / ”UnTrade App”/ “UnTrade.io” - in this whole document we will refer to us under the name of "Organization", "Seller", ”Firm” or "Company". We are a Company that offers its Items through the Application located at UnTrade - Multiply Your Money On Automation and all the subdomains including this link. The website https://untrade.io describes our Items which are offered through the Application (hereinafter collectively referred to as “Site”). All the tools made available to our users or customers, including the Site, the media, any articles online, and the social media pages, but not limited to Facebook, Instagram, LinkedIn, Twitter, Discord, or any other media or tools that connect you to our items have as purpose making the application available to our customers (hereinafter referred to as “Media” or “Platform”).
This document establishes the terms and conditions applicable to the relationships that arise between our Company and each Customer who uses the App / Site to place an Order, during or after placing the Order. Also, this document may apply to the relationship between the Company and any User of the App such as, but not limited to, any Beta Tester of the App.
Information published on the Site or the App is general information about us, information about Items sold by us, and other information considered to be of interest to Users. Information is made available to Users for free. Our company is the owner of all intellectual property rights of the website, its design, and its content. The User is obliged to comply with all intellectual property rights of us, under the laws in force. The User agrees to access and use this site for purposes and in ways that do not constitute misuse. The Company reserves the right to modify and prohibit access to or temporarily or permanently block any part of this Site/App or any information contained therein, without assuming the obligation to notify Users. These changes will take effect upon their publication on this Site. The user agrees to receive notifications, pop-ups, or in any form, regarding the launch of new versions of the application or any other information, The Company needs to send.
To access the Items, you must first register an Account in the Application and follow the present Agreement.
By creating an Account you agree to below terms.
Any natural person with full active legal capacity in their country or any legal person may apply for an Account. You must provide your real name and full personal and/or company registration information. All information you provide upon registration must be accurate, complete, and up to date. You may not provide any false information or create an Account for anyone other than yourself without respective authorisation. The representative of a legal person making the Account on behalf of the legal person must ensure that they have all the necessary rights and powers to do that. To verify your Account, we may request additional verification information, such as a copy/scan of your passport, ID card, driver's license, utility bills, and payment method details. We reserve the right to accept or reject your Account registration request without additional explanation. Registering an Account implies total acceptance of all our policies, including these terms and conditions. You are entirely responsible for maintaining the confidentiality of the information you hold for your Account, including your password, and for any activity that occurs under your Account because you failed to keep this information secure and confidential. You must notify us immediately, in case of any unauthorised use of your Account.
You may not transfer your Account to anyone without our explicit written permission and you may not use anyone else's Account or password at any time without the express permission and consent of the holder of that Account.
In case we find at our sole discretion that there is a threat that you are engaging in any suspicious activity, you have provided inaccurate or incomplete information during the registration process or thereafter, you have violated the Agreement or it is necessary for security reasons, we may temporarily suspend your Account until the cause for suspending your Account has been eliminated; or if that cannot be eliminated or you refuse or fail to eliminate it, terminate the Agreement and block your Account. For security reasons, we may in addition block your access to the entire Application. You agree that we will not be liable to you or any third party for termination of your access to your Account and/or the Website because of any violation of the Agreement by you.
In the event of your death or another significant incapacity, the executor of your estate or your legal successor(s) will have to provide us with several documents such as your death certificate and will. The executor will need to provide proof of their role along with a government-issued photo ID. Other documents may also be required. You will implement reasonable and appropriate measures designed to secure access to any device associated with the email address associated with your account, private keys are required to access any relevant cryptocurrency address, your username, password, and any other login or identifying credentials or any other dealing with UnTrade account, services, website, online platform, or mobile application.
In case you suspect a security breach in any of the above-mentioned cases, you will inform us immediately so we can take all required measures to secure your account, the Application, and systems. If you are no longer in possession of any device associated with your account or are not able to provide your login or identifying credentials, we may, in our sole discretion, and only if we are able, grant access to your account to any party providing additional credentials to us. We explicitly reserve the right to determine the additional credentials required, which may include, without limitation, a sworn, notarized statement of identity.
You will pay us the price (Fees) before each subscription term as specified in your Subscription Plan via the means of payment available in the Application. You irrevocably authorize us to charge the Fees from your credit card if such a payment method is made available in the Application and has been selected by you. Items purchased from us may not be resold or distributed for commercial purposes, they are intended for personal use.
We have the right to update the Fees of the platform at any time, and such an update will replace any previously displayed prices for those Items. Subscription Fees are non-refundable. To use UnTrade's services, you may be required to subscribe to a specific plan. Subscription Fees are non-refundable. In addition to subscription fees, UnTrade charges profit commission on profitable trades that is highlighted on the platform. If a trade results in a loss, we do not charge any commission on it. Additionally, we cover the loss by providing you with the delta. Untrade will not charge any commission until that delta is fully recovered. Please note that we are not liable for any charges imposed by third-party services.
Engaging in cryptocurrency trading carries significant risks and may lead to substantial financial losses. The volatile nature of cryptocurrency markets can result in rapid price fluctuations, which can dramatically affect the value of your investments. These services should not be interpreted as financial, investment, or professional advice. By using UnTrade, you acknowledge that you fully understand the risks inherent in cryptocurrency trading and agree to bear these risks on your own. You should consider your financial situation, level of experience, and risk tolerance before engaging in trading activities, and it is highly recommended that you seek independent financial advice if necessary.
UnTrade aims to provide an automated trading bot that utilizes advanced algorithms and market analysis to place trades on users behalf in the cryptocurrency market. However, it is essential to understand that past performance does not guarantee future results. The bot's performance is inherently linked to constantly changing market conditions, such as market volatility, liquidity, and unforeseen global events, all of which can significantly influence market behavior. UnTrade does not guarantee any specific outcomes, levels of profit, or success through the use of its trading bot. Users should consider the bot as one of many tools in their overall investment strategy, recognising that no system can ensure profits or prevent losses in the unpredictable world of cryptocurrency trading.
The Application provides you with tools that allow you to manage your holdings across the Exchange Accounts, including but not limited to the following:
WE AND OUR AFFILIATES AND LICENSORS MAKE NO WARRANTIES (EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE) CONCERNING THE SERVICES WE PROVIDE / PRODUCTS ON THE APP, AND DISCLAIM ALL WARRANTIES INCLUDING BUT NOT LIMITED TO WARRANTIES ARISING OUT OF ANY COURSE OF TRANSACTIONS OR TRADE USAGE. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ACCURATE, OR ERROR FREE, OR THAT ANY CONTENT OR PRODUCT WILL BE SECURE OR NOT LOST / ALTERED / HACKED / INCLUDING TECHNICAL BUGS(ERRORS) / STOLEN, EITHER CAUSED BY THE APP OR BY 3RD PARTIES. THIS INCLUDES BUT IS NOT LIMITED TO, TECHNICAL MALFUNCTIONS OF THE STRATEGIES (OCCURRED IN THE APP OR AT 3RD PARTIES/AFFILIATES/PARTNERS) THAT CAUSE IMPROPER AUTOMATION OR EVEN FINANCIAL LOSS. NEITHER WE NOR OUR AFFILIATES OR LICENSORS SHALL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, OR ANY OTHER DAMAGES, SUCH AS DAMAGES FOR LOSS OF PROFITS /FINANCIAL LOSS / GOODWILL / USE / DATA / ANY OTHER LOSSES, EVEN IF WE HAVE BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGES. UNDER THESE TERMS, IN ANY CASE, OUR AGGREGATE LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID AT ONCE FOR THE SERVICE THAT GAVE RISE TO THE CLAIM DURING THE 6 (six) MONTHS BEFORE THE LIABILITY AROSE. FOR THE REMOVAL OF ANY DOUBT, WHILE OUR ONGOING GOAL IS PROCESSING DATA SECURELY AND FOLLOWING ALL LEGAL REQUIREMENTS, NEITHER WE NOR OUR AFFILIATES OR LICENSORS SHALL BE LIABLE FOR ANY DAMAGES CAUSED BY STOLEN DATA FROM THE PLATFORM, ANY OTHER HACKERS' ACTIONS, SECURITY BREACHES IN THE PLATFORM OR ANY OTHER TECHNICAL OR HUMAN ERRORS. THIS SECTION'S LIMITATIONS APPLY ONLY TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW.
Our obligation is to exercise reasonable diligence in providing the Products and/or Services. However, we do not guarantee any specific outcomes, including but not limited to financial gains, performance metrics, or other results. You acknowledge and agree that all services are provided on a best-effort basis, without any guarantee of success or profitability.
You understand that Digital Assets, Trading Strategies, Applications, blockchain technology, and other associated and related technologies are new, maybe untested, and outside UnTrade's exclusive control. You understand that adverse changes in the market or technology will excuse UnTrade's performance under these Terms.
UnTrade is a software company that provides software products in the Application. At no point, does UnTrade provide any investment, legal, or tax advice. UnTrade does not consider your circumstances (among which, are your financial situation and investment objectives). If you wish to receive such advice or considerations, it is your responsibility to seek independent, professional advice.
The use of our Items is only suitable for Users who fully understand the risks involved in such use. This, inter alia, implies that you understand the price volatility in the cryptocurrency market and the potential loss in trading crypto. You acknowledge and guarantee that you shall only put in money that you can afford to lose.
A Trading Strategy from the Strategy Library is an unregulated and unlicensed service and does not constitute any financial and/or investment product. UnTrade does not endorse, or guarantee the performance or reliability of any third-party strategies available on the platform. Users engage with these strategies at their own risk, and any action, notice, communication, message, decision, managerial act, or omission of the mentioned shall not be construed as investment advice or an investment recommendation.
Any such content provided by UnTrade, or Creator in the Application shall be regarded solely as a statement of facts or observation and in no case as investment advice and/or an investment recommendation. A Trading Strategy is not a security and/or a financial instrument. UnTrade gives no guarantees as to the future profitability of any of the Trading Strategies and explicitly warns users that there is no reason to believe that using Trading Strategies from the Strategy Library will increase the value of invested assets.
Any third party that gains access to a User’s login credentials for the Website or the Application, or who gains access to the user’s API keys, may be able to trade with the User’s Digital Assets. To minimize this risk, the User should guard against unauthorized access to their electronic devices using due diligence, especially the most technologically advanced security devices, up-to-date anti-malware software, and any other means necessary to protect their data connected to their login credentials as well as to the software they use to connect to and use the Website or the Application. UnTrade provides advanced security techniques. Users’ login credentials are their sole responsibility. UnTrade shall not be held responsible for any unauthorized access to a User’s devices or any unauthorized access to a User’s login credentials. Therefore, UnTrade shall not be held responsible for any damage or loss resulting from such actions.
Hackers or other groups or organisations may attempt to interfere with your UnTrade account or third-party Exchange Account, the Application, the Website, or the availability of Digital Assets, Trading Strategies in any number of ways, including without limitation denial of service attacks, Sybil attacks, spoofing, smurfing, malware attacks. There is a risk that the Platform and Trading Strategies may unintentionally include weaknesses or bugs in the source code interfering with the use of or causing the loss of invested funds in Trading Strategies and/or Digital Assets.
Due to low liquidity on Exchanges for specific assets, Trading Strategies may not work as expected or may incur a substantial loss. As per the high volatility of the value of Digital Assets, their value might fluctuate unfavorably, which may consequently affect the value of the investments in Trading Strategies that are trading to those Digital Assets. There may also be other reasons, not related to the value of the Digital Assets that Trading Strategies are trading, that can cause unfavorable fluctuations in the value of an investment in Trading Strategies. Cryptocurrencies and blockchains are new and untested technology. In addition to the risks set forth here, there are risks that UnTrade cannot foresee, and it is unreasonable to believe that such risks could have been foreseeable. Risks may further materialize as unanticipated.
UnTrade does not request from its Customers by any means of communication (email/telephone/SMS etc.) information regarding confidential data such as accounts/bank cards or personal passwords. This kind of information such as card numbers is requested by the payment processor only at the time of online payment. You agree to indemnify us against any breach by you of these terms and any claim or claim made against UnTrade by any third party, including and without limitation any actions, damages, costs, or expenses, because of the breach of these terms. The use of the App/Site is at your own risk. The App/the Platform/the Products/any strategies/any services/any information on the Site or App is provided on an “as is basis“, following our brand philosophy, without warranty of any kind. The Items sold through the App meet the legal requirements and the Company makes every effort to provide high quality/performant/tech Items, following our values.
By entering this App/Site you acknowledge and agree that your use is at your own risk and that this site, its owners, representatives, employees, or any of the parties involved in creating, producing, or delivering this Site / App are not liable for any damages whatsoever, including any direct, incidental, consequential, indirect or special damages, or any other losses, costs or expenses of any kind which may arise, in any connection with the access to, the use of, or browsing of this App/Site or in connection with any content, information, data, promotions, activities, associated with this App/Site, or in connection with your downloading of any materials, text, data, images, video or audio.
Nevertheless, nothing in these terms shall affect your statutory rights as a Consumer. If we fail to insist that you perform any of your obligations under these terms, or if we delay in doing so, that will not mean that we have waived our rights against you and will not mean that you do not have to comply with those obligations.
We will not be liable or responsible for any failure to perform or delay in performance of, any of our obligations under a contract that is caused by a force majeure event. Force majeure is an "event outside our control" or an unpredictable event, beyond the control of the parties which cannot be avoided. An "event outside our control" means any act or event beyond our reasonable control, including without limitation strikes, lockouts, or other industrial action by third parties, civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war, fire, explosion, storm, flood, earthquake, subsidence, epidemic, pandemic or other natural disasters, or failure of public or private telecommunications networks. If an event outside our control takes place that affects the performance of our obligations under a contract, we will contact you as soon as reasonably possible to notify you. Our obligations under a contract will be suspended and the time for the performance of our obligations will be extended for the duration of the event outside our control.
For general inquiries, please contact us at [email protected]. For urgent matters, including security breaches or account-related issues, please reach out to us immediately via our dedicated support line or emergency contact email: [email protected]. We are committed to responding to all inquiries as quickly as possible, with a maximum response time of 30 days.
This document represents a legal contract concluded at a distance, accepted by simply ticking it using the App/Site or buying UnTrade`s Items. Each of the paragraphs of these Terms operates separately. If any court or relevant authority decides that any of them are unlawful or unenforceable, the remaining paragraphs will remain in full force and effect. We will all try to resolve amicably any disputes or misunderstandings that may arise. To the extent that an amicable settlement will not be possible, disputes will be settled by the courts of UAE from the UnTrade headquarters.
We may change this document at certain intervals. Therefore, we recommend that you access this page each time you follow strategy on UnTrade platform to read the latest version.